Know Your Customer (KYC)

Easy to use, painless to integrate, flexible and ultimately scalable solutions for businesses of every size.

Businesses and organisations need to know and understand who they are interacting with and to verify that the individual is who they purport to be and that they genuinely possess the identity attributes necessary to engage, communicate and transact.

The process of authentication of an individual's identity is known as 'KYC' or 'Know Your Customer' due diligence. There are many reasons why businesses need to conduct 'Know Your Customer' ID verification.

Intelligent Identity

'KYC' for Legal & Regulatory compliance

Meet your compliance obligations relating to:

Anti Money Laundering (AML)

Age restriced goods or services

Financial services regulation

Gambling and online gaming

Bribery and corruption

Counter Terrorist Funding

Politically exposed persons

Geographical restrictions on trade

Sanctions on criminals, individuals and known associates

'KYC' for fraud protection

Prevent fraud with accurate monitoring, screening and reporting.

Identity theft protection

Anti impersonation safeguards

Defend against 'Account take-over'

Reduce delivery fraud

Deeper understanding for 'risk based' approach to decision management

Deceased person impersonation shield

Politically exposed persons

'KYC' for marketing:

Intergrate your 'KYC' solution with CRM

Effective target marketing of your clients

Enhance client sign-up experience

Increase customer acquisition rates

Reduce on-boarding costs

Lower customer disconnect situations

Better re-engage process

Address & mail-shot management

'KYC' for reputational protection:

Your company and its brands have a capital value, ensure you are doing everything to protect yourself!

Using 'KYC' to know who you are transacting with can also protect your brand from being damaged by criminal or anti-social activity and from any potential financial or legal repercussions.

Brand degradation can have a serious and irrevocable impact on your business. Avoid being on the tabloid front pages for the wrong reasons!

'KYC' for audit & accountability:

In this age of accountability, it's not just enough to carry out 'KYC' authentication. Organisations have to keep an auditable log of what information was checked, when the 'KYC' check was done, by whom and the results of the verification. iid's solutions automatically hold a case management trail that can be queried at any time from anywhere.

The challenge

Common questions we hear.

"What processes should I use to conduct the ‘Know your customer’ due diligence?"
"Which solution do I choose in a multi-channel commercial environment?"
"I need an integrated solution for the web site and back-office tools for the call centre."
"What do I do in a ‘Customer Not Present’ scenario?"
"How do I verify customers from other countries?"
"Is remote, electronic KYC acceptable for my legal compliance?"
"How do I verify identity documents?"
"How much does it cost?"

The solution

Talk to one of our experts.

Most organisations have multi-channel commercial scenarios where a ‘one size fits all’ approach doesn’t work especially in an ‘on-line’ environment where the Customer is Not Present (CNP) or when international verification is required.

iid deliver a wide portfolio of products and services that can be used in isolation or blended to provide a complete ‘End to end’ solution with a commercial model to suit your budget.

Our vision is to be the most progressive, innovative and service orientated identity management organisation.